Tuesday, November 1, 2011

Why Indian Railways Online Ticketing is so bad

I found another rant on the state of Indian Railways' online ticket booking website in Hacker News. It is horrible and here I am going to tell you why.

Monopoly

We may have cleartrip, makemytrip, and yatra, but, these services cannot book special tatkal tickets which are open only from 8:00 AM - 9:00 AM three days before the day of travel. For frequent travelers, this is the only type of ticket which matters.

So, even though other sites exists, IRCTC as such is a monopoly.

API Access

For getting the API access, the company needs to have been around for 3 years. All startups banned by default. Nice.

Anyway when you annually make $15M profit by being a monopoly you want the status quo...m and when the status quo is being a monopoly, you don't mind being a wreck...

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